This document sets out essential key terms including:

• the right to be paid within a certain timeframe
• the right to revise your quote if the scope of works changes
• setting out the clients’ responsibilities including access and safety
• establishing that the client is responsible for obtaining planning permits and neighbour permission
• establishing the process for identifying underground hazards and limiting your liability for damage caused to underground hazards
• the process for the ordering and supply of plants and other materials
• that the intellectual property rights in any designs developed by your business are owned by your business and are provided to the client only for the purpose of their premises and only once they have paid you. This stops your client from using your ideas on other projects
• the right to take photos and videos of the work for use on your social media accounts, website and general promotions
• a clear process in the event of any complaints or issues with your services