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Florist Website Terms and Conditions


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If you are selling flowers and gifts on your florist website, a well drafted set of legal terms will help customers to clearly understand the rules about purchasing your products and using your website. Designed specifically for florists, they cover off things such as flower selection and variability of designs. Download now and complete instantly.

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Frequently Asked Questions

These Terms & Conditions:

  • establish the ordering, cancellation, payment, delivery and flower selection process
  • tell shoppers where they can find your returns and shipping policies
  • limit your liability in relation to the products that you supply to the extent provided for by the Australian Consumer Law
  • limit your liability if someone suffers loss from using your website’s content
  • safeguard your intellectual property from unauthorised use and theft
  • inform visitors about what they can and cannot do on your website
  • protect your business if someone misuses your website or something goes wrong

These terms are for any florist or person who owns an online florist business.

If you’re taking designing flowers for weddings or other events consider purchasing our Wedding/Event Florist Terms and Conditions.

Refunds and delivery are referred to in the terms and conditions but are covered by separate policies. We have found that shoppers want this information clearly displayed on your website in stand-alone sections rather than scrolling through lengthy T&Cs to find the important information.

Our templates are designed to be flexible and allow for individual customisation. If you purchase these terms, please make sure to read the terms carefully and update or add any unique details specific to your business. For example, your delivery process may look different or you may have a different payment process. You can vary some parts of the Terms & Conditions to suit your business.

While this policy is designed to help you comply with the Australian Consumer Law, you should still do your own research and be familiar with your obligations in relation to refunds and returns.

These Terms and Conditions do not cover weddings or special events. Cherrypicka has a separate template for this. Check it out on our website.

You may have also seen Florist Terms & Conditions referred to as Terms of Use, Terms of Service or Legals.

How to use this Doc:
  1. Complete the highlighted fields throughout.
  2. Consider any TIPs in the comment bubbles and make any necessary changes to the wording to suit your personal circumstances.
  3. Proofread it carefully.
  4. Consider if you need legal advice.
  5. Start using your document.
Cherrypicka is not a law firm and we do not provide legal advice. No client / solicitor relationship is formed between you and us when you purchase and use our templates. Our templates are general in nature. They may not cover every situation or law that applies to you or your specific circumstances. If you have any questions, concerns or are unsure whether the template is right for you or your business, you must see a qualified lawyer before using our templates. Our templates are not intended to be a substitute for legal advice. Our templates are based on laws current at the time of purchase and are based on Australian law. They are not suitable for use outside of Australia.
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Proof read it carefully & consider if you need 
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